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Refunds and Returns

Refunds and Returns 

For returns and refund enquiries, please contact contact@inthingonline.co.uk and give specific details of any issues with the product or service. 

To be eligible for a full refund, please send us a picture of the item highlighting the issue to contact@inthingonline.co.uk within 14 days of receiving the item.

Damages and issues

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.